Online Workshop: Emotional Intelligence (EQ) With Others

add to outlook calendar add to gmail calendar May 13, 2024, 12:00 PM-2:00 PM
For Military and Veteran Survivors Only
Registration Close Date: May 12, 2024

Emotional Intelligence

Research shows that individuals with a high level of awareness and control over their emotions develop positive relationships and position themselves for success. Often called "emotional intelligence" or "EQ," this soft skill can be especially useful in high-stress environments.

Join this workshop to learn how to harness and develop your EQ while identifying and managing triggers that can derail your EQ.


What to Expect

  • Group interaction and discussion
  • All workshop sessions will be conducted via Zoom video conferencing
  • Breakout rooms for small group learning
  • Group discussions

Who Should Attend?

This program is appropriate for military and veteran survivors who are one year out from loss wanting to learn new skills to supplement, enhance and or support their grief journey.


Learning Objectives

  • Awareness of emotional intelligence and tools that can help develop it.
  • Learn methods to avoid self-sabotaging outcomes by altering how you perceive and respond to emotionally-charged situations.
  • Improve your ability to resolve conflict constructively; create a productive environment; build and mend relationships; and bounce back from setbacks and disappointments.

Post-Workshop Materials

In order to respect confidentiality and create a space where people feel comfortable sharing, we will not send a recording of the program to participants. We will, however, provide post-program resources, including handouts (in lieu of slides), to help support you in integrating what you learned at the workshop.

To learn more about this exciting program and to register, please click on the blue button at the top of this page. For questions, please email




Terri L Williams

Terri L. Williams

Terri is a Senior Advisor, TAPS Institute for Hope and Healing®, a U.S. Army Veteran and survivor of the September 11th Attack on the Pentagon. In her previous roles, Terri served as the Chief Learning Officer at the Federal Aviation Administration; Special Assistant to the 20th Secretary of Defense for Quality-of-Life Issues, Military Community and Family Policy; and senior roles at the Department of Veterans Affairs, the Intelligence Community (IC), and the United States Space Command.

With over 30 years in the learning and development field, Terri currently serves as an Adjunct Professor at American University Key Executive Program and Guest Lecturer at Georgetown University, Strategic Management Program. She completed her executive education, graduate school, and undergraduate studies at Georgetown University, American University, Averett University, National-Louis University, The Aspen Institute, and The Office of Personnel Management. Terri is certified in a number of methodologies including the International Coaching Federation (ICF) Professional Certified Coach (PCC) and the European Mentoring & Coaching Council (EMCC). She is a facilitator in Emotional Intelligence (EQI), Outward Mindset, Leadership Presence, and Dare to Lead ™ research-based leadership work of Dr. Brené Brown. In addition, she is an alumnus of the NeuroLeadership Leadership Institute, Grief Recovery Institute (GRI), and the Google Search Inside Yourself Leadership Institute (SIYLI). Her coaching speciality areas are Positive Psychology, Team Development /Effectiveness, Navigating Uncertainty, Navigating Grief and Supporting Others in Grief, Well-Being Habits, Diversity, Equity, & Inclusion (DEI), and Behavioral and Mental Health Issues (depression, anxiety, trauma).


About the TAPS Institute for Hope and Healing®

The TAPS Institute for Hope and Healing® is positioned to be the national and worldwide leader in training and education for bereavement professionals, bereaved individuals, and grieving military, veteran and civilian families. The Institute serves as a resource and training center, providing a hub for high-quality collaboration among professionals working in the field of grief and loss.

The Institute is where practical information on coping with loss are accessible for all who seek current strategies, the most effective tools, and best practices for supporting those who are grieving and those who serve the grieving. 

The Institute provides workshops, seminars, panel discussions, and more to educate caregivers, mental health professionals, clergy, funeral directors, casualty officers, the bereaved themselves, and so many others on the best ways to travel the grief journey.

TAPS Institute for Hope and Healing® is located at TAPS Headquarters, 3033 Wilson Blvd., Third Floor, Arlington, VA 22201

Email us at or give us a call at 800-959-8277 (TAPS) with any questions.