Webinar: "You Don't Know How I Feel" - Navigating Conversations Around Personal Loss

add to outlook calendar add to gmail calendar August 31, 2021, 12:00 PM-1:00 PM Eastern
Course Available

People sometimes say surprising things to those who are grieving the loss of a loved one, often because they frankly just don’t know what to say. In reality, people stumble on words and gestures as they try to create a connection with a griever, possibly comparing a personal loss experience. While their intentions might mean well, how can they know how you feel? Your feelings of grief are yours and yours alone. Join Rachel Kodanaz in a conversation of how to navigate conversations with people whose remarks may feel insensitive. Learn how to develop meaningful ways to respond without feeling angry, guilty, or hurt, and guide the conversation to protect yourself and your feelings.

This webinar is presented by the TAPS Institute for Hope and Healing®.




Rayanne Hunter


Rachel Kodanaz

Rachel Kodanaz is a heart-minded professional specializing in current and relevant approaches in support of individuals and workplaces following a loss or trauma. She is a best-selling author, seasoned keynote speaker and a business consultant.

She began her career serving in management of Fortune 500 companies, overcoming her own adversity following the sudden death of her husband while raising a 2-year-old. She was immediately confronted with the see-saw created when personal and professional trajectories collide, giving her the opportunity to provide invaluable insights about loss to Human Resources departments.

Rachel was instrumental in launching HeartLight Grief Center in Denver, Colorado including the development of programs, facilitating support groups and serving as the Executive Director. She also co-founded the Grief Network Alliance in Denver which provides a networking platform for grief-related professionals. She has served on numerous grief-related board of directors and has published numerous articles, blogs, podcasts and has appeared on Good Morning America. Her books include best-selling Living with Loss One Day at a Time, Finding Peace, One Piece at a Time: What to do with your and a loved one’s personal possessions and Grief in the Workplace: A Comprehensive Guide for Being Prepared.

Rachel lives a healthy lifestyle in Colorado pursuing physical adventures including the Hawaiian Ironman and providing emergency medical technician (EMT) services to the community.

Program Details

This webinar is free and open to the public. Continuing education credit is not available.


About the TAPS Institute for Hope and Healing®

The TAPS Institute for Hope and Healing® is positioned to be the national and worldwide leader in training and education for bereavement professionals, bereaved individuals, and grieving military and civilian families.

Through an alliance with the Hospice Foundation of America, the foremost leader in professional grief and loss education, the Institute will serve as a resource and training center, providing a hub for high-quality collaboration between professionals working in the field of grief and loss.

The Institute is where practical information on coping with loss will be accessible for all who seek current strategies, the most effective tools, and best practices for supporting those who are grieving and those who serve the grieving. 

TAPS has teamed with the Hospice Foundation of America to educate caregivers, mental health professionals, clergy, funeral directors, casualty officers, the bereaved themselves, and so many others on the best ways to travel the grief journey. Together at the Institute, the two organizations will provide workshops, seminars, panel discussions, and more to train professionals and help individuals and families thrive after loss.

TAPS Institute for Hope and Healing® is located at TAPS Headquarters, 3033 Wilson Blvd., Third Floor, Arlington, VA 22201

Email us at Institute@taps.org or give us a call at 800-959-8277 (TAPS) with any questions.