Staff Leadership

Bonnie Carroll
Bonnie Carroll

TAPS President and Founder

Bonnie is a recipient of the Presidential Medal of Freedom, a retired US Air Force Reserve Officer, the surviving spouse of Brigadier General Tom Carroll, a former staffer in the Reagan and Bush White Houses, and the President and Founder of the Tragedy Assistance Program for Survivors (TAPS), the leading national Military Service Organization providing comfort, care and resources to all those grieving the death of a military loved one. Ms. Carroll founded TAPS following the death of her husband in an Army C-12 plane crash on November 12, 1992.

Audri
Audri Beugelsdijk

Vice President, Survivor Care

Audri oversees operations of immediate and long term survivor support including the National Military Survivor Helpline, Survivor Care Team, Peer Mentor Program, Online Community, and Youth Programs. With a Masters in Psychology, her work is a testament to her passion for the TAPS mission and her wish to offer a place of gentle understanding and comfort to military families. Through her dedication, Audri, a Navy veteran herself, honors the life of her first husband, CTRSN Jason Springer, USN.

Kyle Harper
Kyle Harper

Vice President, Survivor Health and Wellness

Kyle guides TAPS Health and Wellness initiative, coordinating and engaging the team in fostering knowledge, practical tools, self-care and survivor empowerment for a healthy foundation of coping with grief and loss. Kyle holds a MA in Women's Studies from George Washington University and has served in various capacities at TAPS including directing Retreats, Seminars, Special Events, and Communications. She continues to honor the life and service of her fiancé, Army SSG Michael Hullender, killed in combat in Iraq in 2007, through her work at TAPS.

Diana Hosford
Diana Hosford

Vice President, Sports and Entertainment

Diana has been with TAPS since 2013 and after a trip to Kabul, Afghanistan, had the vision to create a program that would allow TAPS to create meaningful opportunities for the families of the fallen through sports. This led to the creation of teams4taps and partnerships with more than 150 sports teams across the country. Diana also builds international strategic partnerships and oversees Stars4TAPS, the TAPS entertainment program. She has worked in the nonprofit world for nearly 20 years in marketing, communications, and partnership development; prior to that, she worked in television news. She attended American University and resides in Washington, D.C. with her husband and daughter.

Kim Ruocco
Kim Ruocco

Vice President, Suicide Postvention and Prevention

Kim Ruocco develops comprehensive, peer-based programs that offer comfort and care to all those who are grieving the loss of a service member to suicide. Kim also provides suicide prevention education and is an internationally renowned speaker, providing trainings to both military and civilian audiences. Kim is a military widow; her husband, Marine Major John Ruocco, was a decorated Marine Cobra helicopter pilot who died by suicide in 2005 while preparing for a second Iraq combat deployment. She holds a bachelor's degree in Human Services and a master’s degree in Clinical Social Work.

Emily Lappat
Emily Lappat

Senior Manager, Community Relations

Emily oversees the coordination of TAPS Togethers and fosters community partnerships. She was formerly a Program Manager at the USO, and a consultant with Deloitte LLP and Booz Allen Hamilton. An experienced fundraiser and program administrator, Emily currently holds a Master of Public Administration from Norwich University and is pursuing a second Master's Degree in Project Management from Georgetown University. As a military spouse (her husband is stationed at Fort Myer with The Old Guard), Emily is proud to be serving military families through TAPS.

Erin Jacobson
Erin Jacobson

Senior Advisor, Outreach and Engagement

Erin Jacobson is the surviving fiancée of Army Ranger Cpl. Jason Kessler and a grief professional with over a decade of experience in the nonprofit sector. She has been with TAPS since 2011 leading workshops and retreats with an emphasis on empowerment, peer connection, and experiential based grief work. Erin’s undergraduate studies include Art History, Religious Studies, and a bachelor’s degree in Counseling as well as master's studies in Nonprofit Management from Fordham University.

Ellen Andrews
Ellen Andrews

Senior Advisor, Survivor Services

Ellen's life path led to TAPS following the death of her fiance, Navy Lt. David Huber in an air training accident in 1995. Since 1997, she has served as both a volunteer and staff member, currently contributing to a myriad of TAPS' operations, including survivor communication, development and serving as liaison with service casualty offices in fulfillment of our Memoranda of Agreement. Ellen was also instrumental in the development and growth of TAPS Online Community outreach. In 2003, she was awarded the Thomas C. Carroll Distinguished Service Award for her volunteer work with TAPS. Ellen attended Gulf Coast State College with focused studies in history and journalism and has over 20 years experience in the banking/financial industry. As a survivor and the daughter of a Korean War veteran, Ellen has a strong appreciation and respect for the dedication and sacrifices of America's military and is honored to be contributing to the TAPS mission.

Bill Sather
Bill Sather

Director of Finance and Accounting

Bill Sather is the Director of Finance and Accounting for TAPS. In this role, Bill makes sure that all financial reporting obligations to TAPS's donors, partners, and reporting agencies are met. Bill has joined TAPS after a long career serving both non profit and for profit organizations. He most recently served as the Director of Finance for BT Federal, a US subsidiary of British Telecom. He has also held similar positions with The Voter Participation Center, MSHC Partners, and McBride Enterprise Solutions. He is an active volunteer in his community, a graduate of George Mason University with a BS in Accounting, and a transplanted Minnesotan. Bill is honored to serve TAPS, providing comfort and support to families who have made the ultimate sacrifice.

Nancy Kaplan
Nancy Kaplan

Human Resources

Nancy Kaplan SPHR, SHRM-SCP has over 30 years of human resource experience in diverse markets such as non-profit, high tech, insurance, and government contracting companies. Nancy’s broad experience encompasses all areas of the human resources function. Prior to establishing her HR consulting practice, Nancy held the following senior executive human resources positions; Vice President Human Resources, In-Q-Tel, a strategic investor with the Intelligence Community, Vice President Human Resources, ARTEL; Director Human Resources InfoPro, both government contractors and Director Human Resources, MAXM, an international technology firm. She holds a BS in business from Thomas Edison State College.