TAPS Names USAA Executive Brandon Carter to Board of Directors

Experienced Business Leader Serving Military Members and Their Families Joins the Tragedy Assistance Program for Survivors (TAPS)


ARLINGTON, Va. – The Tragedy Assistance Program for Survivors (TAPS) has named Brandon Carter to the organization’s board of directors. Carter is President of USAA Life Insurance Company and USAA Investment Management Company, overseeing the strategy and operations for product management, actuary, distribution, underwriting, servicing and claims, as well as USAA’s survivor relations team, which assists members after the loss of a loved one. Since 1997, he has held multiple executive leadership positions with USAA, providing insurance, banking, investment and retirement products and advice to current and former members of the U.S. military and their families.

In his current position, Carter leads the strategy to digitally transform the life, health and investment business for USAA and is focused on preserving USAA’s legendary service and commitment to its 13 million members, while maintaining employee well-being and financial strength. Carter also serves as Chairman of the LL Global Board of Directors, the parent company of LIMRA and LOMA. He is actively involved in the San Antonio community and is a member of the SAMMinistries Board of Directors, a nonprofit organization helping families prevent homelessness.

“Brandon Carter’s career in providing frontline services for military members and caring for surviving military families through his oversight of USAA’s life insurance products makes him an ideal member of the TAPS Board of Directors,” said Bonnie Carroll, TAPS President and Founder and 2015 Presidential Medal of Freedom recipient. “We are honored to have Mr. Carter join our team and contribute his expertise to our organization.”

“USAA has a longstanding relationship with TAPS, and many of our members have benefited from services TAPS provides,” said Carter. “I’m honored to work with Bonnie and the TAPS team to bring additional awareness to the critical support they provide to families of our fallen heroes.”

Carter is the most recently appointed member of the TAPS Board of Directors, which also includes: John Wood, CEO and Chairman of Telos Corporation; Deborah Mullen, spouse of retired Admiral Mike Mullen and staunch advocate for military families; Lt. Col. Scott Rutter (ret.), Founder/President of the Valor Network, Inc.; Kenneth Asbury, President and CEO of CACI International, Inc.; Stephen Cannon, CEO of AMB Group, LLC; Miles Cortez, Executive Vice President and Chief Administrative Officer of Aimco; Gen. Martin Dempsey (ret.), 18th Chairman of the Joint Chiefs of Staff and current Chairman of USA Basketball; Mark Grier, Vice Chairman at Prudential Financial; M.L. “Buzz” Hefti, USMC (ret.), career Marine Corps artillery officer and former Principal Deputy Assistant Secretary of Defense for Legislative Affairs; Bradley Jacobs, adjunct professor at Rollins College and former Senior Vice President of Finance for BAE Systems, Inc.; George Krivo, CEO of DynCorp International; Carl Liebert III, CEO of AutoNation, Inc.; Edward McNally, partner at Kasowitz Benson Torres LLP and former United States Attorney; Lewis Von Thaer, President and CEO of Battelle; and U.S. Army Lt. Gen. Joseph Anderson (ret.).

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The Tragedy Assistance Program for Survivors (TAPS) is the leading national organization providing compassionate care and survivor support services for the families of America’s fallen military heroes. Since 1994, TAPS has offered support to more than 85,000 survivors of fallen military in the form of peer-based emotional support, grief and trauma resources, grief seminars and retreats for adults, Good Grief Camps for children, case work assistance, connections to community-based care, online and in-person support groups and a 24/7 resource and information helpline for all who have been affected by a death in the Armed Forces. Services are provided free of charge. For more information go to www.taps.org or call the toll-free TAPS resource and information helpline at 1.800.959.TAPS (8277).