Youth Programs Family Care Coordinator

Posting Date: March 27, 2021

Reports to: Senior Advisor, Youth Programs



This position coordinates Youth Programs intakes and referrals as well as oversees communication with Youth Programs families, identifying special needs or concerns for bereaved children and teenagers participating in TAPS programs. The coordinator acts as a liaison for casework, survivor services, and the helpline to ensure a smooth transition of care.



  • Intakes and Referrals
    • Create and oversee an intake process for orienting new families to Youth Programs
    • Oversees all intakes and referrals made to Youth Programs from within and outside of TAPS
    • Collaborates with case management to ensure special needs identified in children, teens, or families receive the proper referrals
  • Family Engagement
    • Create a plan, oversee, and implement ongoing contact and communication with Youth Programs children, teenagers, and families
    • Act as a liaison between casework, survivor services, and Youth Programs
    • Receive helpline calls regarding Youth Programs address special concerns for families with children
    • Serves as point of contact for fielding calls and requests regarding bereaved children, teenagers, and families
    • Collaborates with other Youth Programs staff for program planning to ensure meaningful, supportive experiences for children, teenagers, and families participating in Youth Program
  • Youth Programs Advisory Committee
    • Serves as a member of the Youth Programs Advisory Committee
  • Publications and Activities Database
    • Collaborate with the Senior Advisor of Youth Programs to provide content for Youth Programs publications and activities database
    • Collaborate with the Senior Advisor of Youth Programs to ensure that activities in the database align with established standards and criteria



  • Four-year degree in social work, counseling, or equivalent, master’s degree a plus
  • Proficient in MS products
  • Excellent interpersonal skills
  • 2-5 years experience in program development and management
  • Must be creative, accurate, and detailed-oriented
  • Needs to possess strong organizational and time management skills and the ability to manage competing priorities
  • Flexible and able to adapt to special needs
  • Excellent oral and written communication skills
  • Ability to travel

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.





Commensurate with experience


Please send a resume and salary history to along with "Youth Programs Family Care Coordinator" and your name in the subject line. Include a cover letter that concisely explains how your experience could be applied to TAPS.

TAPS is an equal opportunity employer.