Peer Mentor Program Coordinator

Posting Date: September 24, 2021

Reports To: Peer Mentor Program Manager

 

DESCRIPTION

The Peer Mentor Program Coordinator supports the TAPS mission by ensuring military survivors are connected to trained TAPS Peer Mentors as another layer of support beyond the Survivor Care Team.  This role connects directly with Peer Mentors, assisting with recruiting, training, engagement, retention, and recognition.  This vital program provides force multiplication for TAPS by embedding trained, survivor volunteers across programming and events, both in-person and virtually, as well as enhancing outreach and networking in local communities to expand support for military survivors nationwide.  This is a full-time position.

 

RESPONSIBILITIES

  • Recruits and pre-screens appropriate survivors as Peer Mentors
  • Connects survivors with training opportunities to become a Peer Mentor
  • Ensures initial training is complete for Peer Mentors and ongoing training opportunities are available
  • Assists in maintaining training logs
  • Engages with Peer Mentors after training to identify opportunities for service
  • Ensures military survivors (Mentees) are matched successfully and in a timely manner to a trained TAPS Peer Mentor
  • Maintains contact with Peer Mentors to ensure good connection is made
  • Logs communication with Peer Mentors in the Database
  • Monitors and oversees the activity of Peer Mentors
  • Ensures that records of Peer Mentor hours are maintained in order to provide quarterly reports
  • Supports the Peer Mentor recognition program
  • Connects Peer Mentors to Peer Mentors for further support as they care for Mentees
  • Assists with integrating Peer Mentors as support in the TAPS Online Community
  • Assists in connecting Peer Mentors with TAPS Care Groups and TAPS Togethers to serve as co-facilitators
  • Collaborates across staff as needed to integrate Peer Mentors into programming and events

 

QUALIFICATIONS

  • Must be a military survivor
  • Degree in psychology, social work, or a related field a plus
  • 3-5 years of experience in a helping profession
  • Highly motivated, passionate team player with demonstrated commitment to the TAPS mission
  • Must be tactful, compassionate, reliable, non-judgmental, and patient
  • Must have excellent oral and written communication skills
  • Able to exercise sound judgment, discretion, and confidentiality
  • Demonstrates basic skills in Google applications and Microsoft Office Programs
  • Able to effectively handle multiple priorities with strong attention to detail in a fast-paced environment
  • Must possess a professional demeanor
  • Able to troubleshoot, identify viable options and problem-solve
  • Possesses conflict resolution skills
  • Bilingual Spanish is a plus  

 

START DATE

Immediate

SALARY 

Commensurate with experience

BENEFITS

TAPS provides a range of benefits and three weeks of paid vacation per year. 

TO APPLY:

Please send a resume to employ@taps.org along with "Peer Mentor Program Coordinator" and your name in the subject line. Include a cover letter that concisely explains how your experience could be applied to TAPS.

TAPS is an equal opportunity employer.